The Road Ahead: How Your Voice is Shaping Our Fleet

Hello and welcome to Driver Appreciation Week! This week is a special time to celebrate and thank the amazing people who keep our world moving—the drivers who steer our trucks, deliver our goods, and keep communities connected. But Driver Appreciation Week is more than just a celebration; it’s about recognizing the power of your voice. You are the true navigators of our journey forward, and your feedback is the GPS guiding our fleet into a better future.

You Speak, We Listen, We Act

Driving isn’t just about sitting behind the wheel. It’s about navigating tough roads, juggling schedules, managing technology, and balancing your work with family life. Nobody knows this better than you. That’s why every insight you share—whether about a truck’s seat comfort or a company policy—matters deeply. Your experiences and ideas are not just heard; they are driving real change.

We Asked, You Spoke, We Changed

Over the past year, we’ve reached out with town halls, surveys, one-on-one chats, and listened in on conversations in truck stops and terminals. Your messages were clear:

• “Give us better trucks and equipment.”
• “We need more flexibility in schedules.”
• “Safety has to be a true priority.”
• “Listen and act when we report issues.”
• “Treat us like partners, not just workers.”

And here’s how your feedback is shaping our fleet.

Fleet Upgrades: New Wheels, New Tech, New Comforts

Thanks to your voices, we’ve made many upgrades:

• Brand New Trucks: Our fleet now includes newer, fuel-efficient models with smoother rides, better climate control, and quieter cabins for a comfortable journey.
• Driver-Friendly Technology: We installed easy-to-use electronic logging devices (ELDs), smart GPS routing systems, and improved communication apps designed to help, not slow you down.
• Cab Comforts: Since many of you live in your trucks for weeks at a time, we added memory foam mattresses, mini-fridges, extra storage, and USB charging ports. Your voice literally reshaped the inside of our trucks!

Better Schedules, More Home Time

We heard loud and clear that work-life balance matters. Long hauls are part of the job, but family comes first. So, we:

• Introduced flexible routing options for those needing more time at home.
• Launched “home time guarantees” in select regions.
• Developed more regional and local driving roles to fit your lifestyle better.

Because getting the job done shouldn’t mean missing the moments that matter most.

Safety First, For Real

Many of you stressed that safety isn’t just a slogan—it has to be practiced every day. So we have:

• Doubled down on preventative maintenance to keep trucks in top condition.
• Rolled out real-time driver alert systems to help you avoid accidents before they happen.
• Invested in privacy-first dashcams that protect and support you in case of incidents.
• Made sure every safety issue you report goes to the top of the priority list—every single time.

Easier Ways to Share Your Voice

We’ve made it easier than ever to speak up:

• We launched a Driver Feedback Portal open 24/7.
• Hold monthly feedback meetings where management listens to real drivers.
• Created Driver Advisory Boards so you help shape company policies, not just react to them.

Your feedback is not just welcomed; it’s essential. You have a real seat at the table.

A Culture Shift: From Command to Collaboration

Gone are the days when decisions were made without driver input. Now, we:

• Train managers on driver empathy and respect.
• Promote more drivers into leadership roles.
• Recognize drivers as experts, not just employees.

Because you are the heart of this company. Without you, nothing moves—literally.

Real Stories, Real Impact

Your ideas have led to meaningful improvements:

• Marcus in Illinois suggested a new delivery drop-off procedure that cut wait times by 18%.
• Angela in Texas reported a maintenance issue that prevented dozens of breakdowns across the fleet.
• Tom in Georgia advocated for a better rewards program that now recognizes great performance, loyalty, and safety.

You’re not just drivers — you’re innovators and change-makers.

What’s Next: You’re Steering the Future

This is just the beginning. In the coming months, we’re focusing on:

• Sustainability upgrades with eco-friendly trucks.
• Health and wellness programs tailored for drivers.
• Smarter AI-driven routing to save time and fuel.
• New bonus structures designed from your feedback.

And you’ll help us build, test, and drive these improvements forward.

Your Voice is the Engine

You talk. We listen. Trucks get better. Your job gets easier. Everyone wins. Thank you for not just moving freight, but moving us—forward, faster, and together. Driver Appreciation Week isn’t just a week on the calendar. It’s a celebration of YOU—your voice, your ideas, your power to shape the road ahead. So keep talking. We’re listening.

Join the Conversation

Have a great idea or something on your mind? Drop it in our Driver Feedback Portal or talk to your manager. Your idea could spark the next big improvement.

Happy Driver Appreciation Week! You’re more than drivers—you’re the heartbeat of this company. Let’s keep driving change together.